What We’ve Learned So Far - Review of Existing Resources
From the EPA:
As a backdrop to the National Dialogue, we conducted a review of existing reports to summarize what we have learned in the past about the needs of EPA's audiences. Past focus groups, usability studies and general information about audience needs and preferences for environmental information can help inform current information collection and validate findings. This report summarizes existing information needs for five of EPA’s major audience groups: government officials; news media; environmental and community groups; industry; and educators, students, researchers and librarians. Specifically, we report on their basic needs for information, information quality preferences, important information topics and uses of environmental information.
Review of Reports, Focus Groups and Other Resources on Information Access, from 1997 to 2008 (PDF) (15 pp, 242K)
From the EPA page, be sure to also see the Listening Sessions and June 9-13 Partner Blog summaries.