2 from the Washington Post:
Materials Missing At Library of Congress
About one-sixth of the books, monographs and bound periodicals at the Library of Congress weren't where they were supposed to be because of flaws in the systems for shelving and retrieving materials, according to a survey to be made public at a congressional hearing today.
Officials at the library say they believe most of the missing materials are misplaced, not stolen or lost.
Investigators for the congressional library have told lawmakers on a House oversight committee that its review of the retrieval system for the general collection concluded that a 17 percent of materials requested could not be found.
House Panel Chides Library of Congress
Corporations such as United Parcel Service and Wal-Mart know how to keep track of their packages and merchandise, a weary but sympathetic congressional panel told officials of the Library of Congress yesterday.
"That might be a good model to follow," suggested Rep. Vernon Ehlers (R-Mich.), the ranking minority member of the House Administration Committee. In the past year, spot-checks have shown the library hasn't been able to account for 10 to 17 percent of its books, monographs and bound periodicals.
The example of how the private sector moves items around wasn't one that library administrators thought fit. "We are a working library, not a storehouse. It requires a different approach," said Librarian of Congress James H. Billington.